Store Leadership Associate — Drive Service & Team Growth

O'Reilly Automotive Stores; Paso Robles (CA); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Competitive Wages

Paid Time Off

Medical, Dental, Vision Insurance

401k with Employer Contributions

Tuition Educational Assistance

Job summary

O'Reilly Auto Parts in Paso Robles, CA is seeking an Assistant Store Manager to support the Store Manager in sales, customer service, store appearance and operations. The role includes leading a team, staffing during peak hours, coaching, and participating in hiring and training.

Fluency in multiple languages is encouraged, with Spanish a plus. The position offers a comprehensive compensation package and opportunities for growth within the company.

Qualifications

• Sales Specialist Training, Assistant Manager Certification and RSS Certification
• Certified Parts Professional Certification; ASE Certification
• Fluency in multiple languages (Spanish is highly desired)

Responsibilities

• Lead the store team in providing excellent customer service to retail and professional customers.
• Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc…).
• Work with the store manager to ensure the retail sales counter is adequately staffed, especially during peak retail business hours (lunch, late-afternoons, evenings, weekends).
• Assist the store manager in setting team member goals, providing feedback on goal achievement, coaching/mentoring team members, and making sure team members are staying current on their training.
• Assist in the hiring process by completing recruiting tasks, scheduling and participating in interviews, evaluating candidates, and collaborating with management to ensure the selection of qualified team members.
• Make sure telephone is answered according to company policy.
• Ensure all buy online/ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner and customers are contacted upon shipment arrivals as needed.
• All other duties as assigned.

Skills

Sales Specialist Training

Assistant Manager Certification

RSS Certification

Certified Parts Professional

ASE Certification

Fluency in multiple languages

Job description

O'Reilly Auto Parts in Paso Robles, CA is seeking an Assistant Store Manager to support the Store Manager in sales, customer service, store appearance and operations. The role includes leading a team, staffing during peak hours, coaching, and participating in hiring and training.

Fluency in multiple languages is encouraged, with Spanish a plus. The position offers a comprehensive compensation package and opportunities for growth within the company.