Store Leader & Team Growth Coach

Carter's Inc.; Memphis (TN); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Health benefits

30% product discount

Education program (Advance You)

Paid time off

Job summary

Carter’s Inc. is seeking a Store Manager in Memphis, TN to lead the sales floor with a customer-first approach and to guide a dynamic team. You will oversee daily operations, train staff, and drive performance metrics while maintaining our omnichannel service standards.

The role emphasizes inclusive leadership, safety, and collaboration with store leadership. A 1-year retail management background and strong communication are essential for success.

Qualifications

• Minimum of 1 year of retail or related management experience.
• You can lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing and pulling.
• Stand or walk for extended periods of time; climb up and down a ladder.

Responsibilities

• Execute workforce management to ensure a genuine customer focus on the sales floor.
• Welcome customers with a warm greeting and provide assistance with product styles, features and benefits.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Coach others to success while maintaining service standards and omnichannel experiences.
• Analyze the business and drive KPIs with the team to improve results.
• Build customer loyalty through Company sponsored programs, including credit.
• Assist the Store Manager in recruiting, hiring, training, and developing the store team.
• Recognize exceptional performance and redirect employees when needed.
• Plan, track, analyze, and report completion of tasks and financial results with Company tools.
• Support merchandising standards, promotions, markdowns, and product placement.

Skills

Leadership

Customer engagement

Communication

Computer skills

Retail management

Education

High school diploma or GED

Tools

Outlook

Excel

Job description

Carter’s Inc. is seeking a Store Manager in Memphis, TN to lead the sales floor with a customer-first approach and to guide a dynamic team. You will oversee daily operations, train staff, and drive performance metrics while maintaining our omnichannel service standards.

The role emphasizes inclusive leadership, safety, and collaboration with store leadership. A 1-year retail management background and strong communication are essential for success.