Store Leader & Team Coach — Retail Ops Expert

Lids; Columbia (SC); Sur place; USD 42 000 - 54 000; Plein temps

Avantages offerts par ce poste

Employee discounts and perks

Career development opportunities

Collaborative, team-oriented work env.

Early Wage Access

Résumé du poste

Lids is seeking an Assistant Store Manager to lead store operations, coach employees, and deliver outstanding customer experiences. You will drive sales, manage daily tasks, and ensure compliance with company policies in a fast-paced retail environment.

Responsibilities include staff scheduling, training, inventory control, and maintaining visual standards. The role requires a hands-on leader with excellent communication and problem-solving skills.

Qualifications

• Proven retail leadership experience.
• Strong customer service orientation.
• Ability to manage store operations and drive KPIs.

Responsabilités

• Lead store team to achieve KPIs and sales targets.
• Resolve customer issues and escalations in real time.
• Oversee scheduling, staffing, and training of store personnel.
• Maintain store appearance and visual standards.

Connaissances

Leadership

Customer service

Merchandising

Staffing

Outils

MPOS

POS systems

Description du poste

Lids is seeking an Assistant Store Manager to lead store operations, coach employees, and deliver outstanding customer experiences. You will drive sales, manage daily tasks, and ensure compliance with company policies in a fast-paced retail environment.

Responsibilities include staff scheduling, training, inventory control, and maintaining visual standards. The role requires a hands-on leader with excellent communication and problem-solving skills.