Store Leader: Team Building & Service Excellence

Royal Farms; Cockeysville (MD); On-site; USD 60,000 - 80,000; Full time

Job summary

Royal Farms in Maryland seeks a Store Manager to oversee daily store operations and lead a team of Associates to deliver exceptional customer experiences. You will manage staffing, training, scheduling, performance, and ensure profitability while maintaining a 100% focus on customers.

The role requires strong leadership, hands-on coaching, and the ability to analyze store performance, enforce policies, and drive improvements across safety, quality, and community engagement.

Qualifications

• Must be at least 18 years old.
• Requires a high school diploma or GED.
• Minimum 2 years in fast food or retail management with full operational accountability.
• Strong leadership, written and verbal communication, and organizational skills.
• Ability to use basic business math, accounting, and computer skills; strong analytical and decision-making abilities.

Responsibilities

• Oversee daily store operations and lead a team of Associates.
• Hire, train, onboard, schedule, and manage performance.
• Monitor financial performance, safety, and product quality.
• Ensure wage-hour compliance and manage loss prevention.
• Lead safety, operations, and compliance initiatives.

Skills

Leadership

Communication

Team management

Staffing

Customer focus

Financial literacy

Problem solving

Time management

Education

High school diploma or GED

Associate degree or higher

Tools

POS systems

Back-office software

Job description

Royal Farms in Maryland seeks a Store Manager to oversee daily store operations and lead a team of Associates to deliver exceptional customer experiences. You will manage staffing, training, scheduling, performance, and ensure profitability while maintaining a 100% focus on customers.

The role requires strong leadership, hands-on coaching, and the ability to analyze store performance, enforce policies, and drive improvements across safety, quality, and community engagement.