Store Leader: Shoes Expert & Customer Experience

Dsw-Shoe-Warehouse,-Inc.; Gilbert (AZ); On-site; USD 42,000 - 62,000; Full time

Job summary

DSW is seeking a Store Manager/Coordinator to lead daily operations in Gilbert, AZ. You will drive customer service excellence, supervise associates, and partner with management to meet store priorities and KPI targets.

You will oversee merchandising, omni-channel activities, and inventory processes, ensure policy compliance, and maintain store standards while coaching team members to deliver a positive shopping experience for every guest.

Qualifications

• Minimum 2 years of management experience.
• High school diploma or equivalent; some college preferred.
• Availability to work nights, weekends, holidays.
• Proficient with store technology and POS systems.

Responsibilities

• Provide customer service and support store functions.
• Lead store operations and merchandising.
• Open/close tasks and store maintenance.
• Coach associates to meet KPI and sales goals.
• Ensure policy adherence and asset protection.

Skills

Customer service excellence

Leadership and team management

Communication skills

Time management

Availability for nights weekends and/h

Technology proficiency

Standing/walking 100%

Lifting 50 pounds

Stoop kneel crouch

Education

High school diploma or equivalent

Some college preferred

Job description

DSW is seeking a Store Manager/Coordinator to lead daily operations in Gilbert, AZ. You will drive customer service excellence, supervise associates, and partner with management to meet store priorities and KPI targets.

You will oversee merchandising, omni-channel activities, and inventory processes, ensure policy compliance, and maintain store standards while coaching team members to deliver a positive shopping experience for every guest.