Store Leader: Sales, Service & Omnichannel Experience

URBN Urban Outfitters, Inc.; Danbury, Northern (CT, KY); Hybrid; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical benefits

Employee discounts

Retirement savings

Job summary

URBN Urban Outfitters, Inc. in Danbury, CT is seeking a Key Holder to support store leadership in day-to-day operations, drive sales, and create an engaging customer experience through brand-aligned service.

You will mentor associates, manage daily tasks, uphold visual standards, process omni-channel orders, and contribute to a positive, inclusive team environment while flexible hours including nights and weekends are required.

Qualifications

• Love for the FP brand.
• Leads by example and shows leadership qualities.
• Team player who collaborates with store colleagues.
• Able to work flexible hours including nights, weekends and holidays.
• Eager to learn and grow within the organization.

Responsibilities

• Act as a brand ambassador and partner with store leadership to create engaging customer experiences.
• Drive sales through personalized service, styling, and outfitting recommendations.
• Deliver an omni-channel shopping experience by using systems and store applications.
• Assist in managing the store environment and daily zone operations to maintain pace and positivity.
• Share product knowledge and brand messaging with the Stylist team for strong customer interactions.

Skills

Leadership

Team player

Customer service

Flexibility

Brand awareness

Job description

URBN Urban Outfitters, Inc. in Danbury, CT is seeking a Key Holder to support store leadership in day-to-day operations, drive sales, and create an engaging customer experience through brand-aligned service.

You will mentor associates, manage daily tasks, uphold visual standards, process omni-channel orders, and contribute to a positive, inclusive team environment while flexible hours including nights and weekends are required.