Brand & Sales Leader — In-Store Experience

URBN Urban Outfitters, Inc.; New York (NY); On-site; USD 22,041 - 30,307; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Employee discounts

Job summary

URBN Urban Outfitters, Inc. is seeking a Key Holder to support the store leadership team in supervising daily operations, driving sales, and delivering an engaging customer experience. You will act as a brand ambassador, empower the team with product knowledge, and ensure the seamless integration of in-store and online shopping tools.

Flexibility to work nights, weekends, and holidays is required. This role emphasizes teamwork, proactive problem-solving, and maintaining FP brand standards while

Qualifications

• Passion for FP brand and retail fashion.
• Proven leadership and team collaboration.
• Excellent customer service and sales skills.
• Ability to work nights, weekends, and holidays.

Responsibilities

• Lead store operations in collaboration with the management team.
• Drive sales and customer engagement through personalized service and styling.
• Ensure omni-channel processes and orders are accurate and timely.
• Uphold store standards, safety, and inventory integrity.

Skills

Brand passion

Leadership

Team player

Flexible hours

Customer service

Job description

URBN Urban Outfitters, Inc. is seeking a Key Holder to support the store leadership team in supervising daily operations, driving sales, and delivering an engaging customer experience. You will act as a brand ambassador, empower the team with product knowledge, and ensure the seamless integration of in-store and online shopping tools.

Flexibility to work nights, weekends, and holidays is required. This role emphasizes teamwork, proactive problem-solving, and maintaining FP brand standards while