Brand Experience & Sales Lead

URBN Urban Outfitters, Inc.; Natick (MA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical

Dental

Vision

PTO

Employee discounts

Retirement savings

Job summary

URBN Urban Outfitters, Inc. in Natick, MA seeks a Key Holder to support store operations, drive sales, and deliver a compelling customer experience. You will collaborate with the leadership team to reinforce brand standards and coach team members in styling, service and product knowledge.

The role requires flexibility to work nights, weekends, and holidays, with an emphasis on fostering an inclusive, energetic environment and delivering seamless omni-channel interactions for customers.

Qualifications

• Candidate demonstrates passion for the FP brand and customer engagement.
• Shows leadership and teamwork capabilities in a retail setting.
• Wlexible scheduling to cover nights, weekends and holidays.

Responsibilities

• Supervise store operations and drive sales while delivering excellent customer service.
• Deliver an omni-channel shopping experience through systems and processes.
• Lead brand messaging, product knowledge sharing, and staff coaching.
• Maintain store standards, safety, inventory accuracy and proper visual execution.

Skills

Brand love

Leadership

Team player

Flexible hours

Growth mindset

Job description

URBN Urban Outfitters, Inc. in Natick, MA seeks a Key Holder to support store operations, drive sales, and deliver a compelling customer experience. You will collaborate with the leadership team to reinforce brand standards and coach team members in styling, service and product knowledge.

The role requires flexibility to work nights, weekends, and holidays, with an emphasis on fostering an inclusive, energetic environment and delivering seamless omni-channel interactions for customers.