Store Leader & Sales Coach — Flexible Scheduling

West Marine; North Palm Beach (FL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k

Paid time off

Job summary

West Marine is seeking an Assistant Manager to support sales goals and lead Crew Members in delivering exceptional boating retail experiences. You will train staff on sales techniques, manage customer interactions, and drive in-store initiatives to meet annual targets.

The role requires supervising and mentoring the team, overseeing store operations, and ensuring compliance with company policies while maintaining flexibility to cover evenings, weekends, and holidays.

Qualifications

• Excellent verbal and written communication skills.
• Strong interpersonal, sales, and customer service abilities.
• Effective time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize and delegate tasks effectively.
• Strong supervisory and leadership skills.

Responsibilities

• Develop and maintain a sales plan to achieve annual goals.
• Assist Crew Members in executing sales plans.
• Train Crew Members on product knowledge and sales techniques.
• Reinforce selling skills among Crew Members.
• Organize and execute in-store events.
• Ensure promotional displays and signing standards meet expectations.
• Provide product knowledge and suggestive selling to customers.
• Develop strategies to increase customer count and loyalty.
• Drive customer experience to meet customer needs.
• Maintain operational policies and ensure timely payroll processing.
• Ensure asset protection standards are met and maintain a safe store environment.
• Uphold legal requirements and brand representation.
• Stay updated with training programs.
• Maintain flexibility in scheduling, including evenings, weekends, and holidays.
• Ensure completion of all Omni orders by the end of the day.
• Act as "Manager on Duty" during assigned shifts and perform additional duties as needed.

Skills

Sales skills

Customer service

Leadership

Time management

Organizational skills

Communication

Problem solving

Delegation

MS Office

Education

High school diploma or equivalent

2 years supervisory experience

Tools

MS Office Suite

Job description

West Marine is seeking an Assistant Manager to support sales goals and lead Crew Members in delivering exceptional boating retail experiences. You will train staff on sales techniques, manage customer interactions, and drive in-store initiatives to meet annual targets.

The role requires supervising and mentoring the team, overseeing store operations, and ensuring compliance with company policies while maintaining flexibility to cover evenings, weekends, and holidays.