Boating Retail Operations Leader

West Marine; Lake Havasu City (AZ); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Medical/dental/vision benefits

401k

Paid time off

Job summary

West Marine is seeking a Store Supervisor to drive sales and lead a team of Crew Members in delivering exceptional boating-focused service. Under limited supervision, you will train staff, reinforce sales techniques, and ensure inventory accuracy while maintaining safety and store standards.

You will manage operations during shifts, engage customers, and contribute to loyalty growth, with opportunities to advance and develop product knowledge across boating categories.

Qualifications

• High school diploma or equivalent is required.
• Two years of related experience preferred.
• Excellent verbal and written communication skills.
• Strong customer service and sales capabilities expected.
• Attention to detail and effective time management.

Responsibilities

• Lead and develop the team to ensure excellent store operations.
• Greet and engage customers to meet boating needs and drive sales.
• Plan and prioritize to achieve business goals and store traffic.
• Maintain price changes, merchandising, and Planogram integrity.
• Serve as Manager on Duty during shifts and ensure policy compliance.

Skills

Verbal and written communication

Customer service

Time management

Analytical abilities

Supervisory leadership

Task prioritization

Microsoft Office / office suite

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

West Marine is seeking a Store Supervisor to drive sales and lead a team of Crew Members in delivering exceptional boating-focused service. Under limited supervision, you will train staff, reinforce sales techniques, and ensure inventory accuracy while maintaining safety and store standards.

You will manage operations during shifts, engage customers, and contribute to loyalty growth, with opportunities to advance and develop product knowledge across boating categories.