Store Leader & Sales Coach — Drive Results & Experience

Victra-Verizon Authorized Retailer; Moscow (ID); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Paid Training

Health insurance

401K match

Tuition reimbursement

Job summary

Victra-Verizon Authorized Retailer is seeking an Assistant General Manager to lead a sales-driven store team and create outstanding customer experiences. You will coach associates, manage daily operations, and own store performance metrics while maintaining store standards and merchandising excellence.

You will recruit and develop top talent, handle guest interactions, and ensure smooth store operations during peak periods.

Qualifications

• Background in customer service within the retail or wireless industry preferred
• Experience in a leadership or supervisory role in a commission-based sales environment
• Ability to manage store operations and drive sales performance

Responsibilities

• Talent management: hiring, training, and developing store team to deliver outstanding customer experiences
• Owns and tracks store sales metrics and performance, coaching in the moment
• Manages daily operations, scheduling, cash handling, and store compliance
• Leads by example on the sales floor, resolves customer issues, and ensures high guest satisfaction
• Executes merchandising and planogram changes and maintains store appearance

Skills

Leadership

Coaching

Sales skills

Customer service

Team motivation

Education

High school diploma or GED

Job description

Victra-Verizon Authorized Retailer is seeking an Assistant General Manager to lead a sales-driven store team and create outstanding customer experiences. You will coach associates, manage daily operations, and own store performance metrics while maintaining store standards and merchandising excellence.

You will recruit and develop top talent, handle guest interactions, and ensure smooth store operations during peak periods.