Store Leader: People, Ops & Performance

Dollar General; Arkansas; On-site; USD 45,000 - 65,000; Full time

Job summary

Dollar General is seeking an experienced Store Manager to lead all store operations and supervise employees in a fast-paced retail environment. You will handle staffing, training, safety compliance, and daily performance to meet sales goals and maintain excellent customer service.

The role requires strong organizational and people management skills, with a focus on loss prevention, merchandising, and adherence to company policies.

Qualifications

• High school diploma or equivalent preferred.
• Minimum 1 year of management experience in a retail environment preferred.
• Knowledge of hiring, interviewing and terminations practices including legal compliance.

Responsibilities

• Recruits, selects, and retains qualified employees according to federal and state labor laws and Company policies; ensure store is properly staffed.
• Provides proper training for employees; conducts performance evaluations; identifies gaps for appropriate solutions and/or counseling, up to and including termination.
• Makes recommendations regarding employee pay rate and advancement.
• Communicates performance, conduct and safety expectations regularly; coordinates meetings and events to encourage safety, security and policies.
• Ensures that the store is appropriately staffed and effectively opened and closed each day.
• Evaluates operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors.
• Orders to ensure the meeting or exceeding of in-stock targets; reviews ordering plan, seasonal direction and inventory management issues on a weekly basis; follows up on Basic Stock Replenishment (BSR)/cycle counts.
• Facilitates the efficient staging, stocking and storage of merchandise by following defined Company work processes.
• Ensures that all merchandise is presented according to established practices; utilize merchandise fixtures properly including presentation, product pricing and signage.
• Maintains accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Ensures the financial integrity of the store through strict cashier accountability, key control, and adherence to stated Company security practices and cash control procedures.
• Provides superior customer service leadership.
• Maintains a clean, well-organized store; facilitates a safe and secure working and shopping environment.
• Ensures that the store is adequately equipped with tools necessary to perform required tasks.
• Follows Company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and Company communications; ensures employee compliance.
• Completes all paperwork and documentation according to guidelines and deadlines.

Skills

Leadership

Staffing

Customer service

Training & coaching

Communication

Organization

Problem solving

Recruiting

Cash handling

Education

High school diploma or equivalent

Job description

Dollar General is seeking an experienced Store Manager to lead all store operations and supervise employees in a fast-paced retail environment. You will handle staffing, training, safety compliance, and daily performance to meet sales goals and maintain excellent customer service.

The role requires strong organizational and people management skills, with a focus on loss prevention, merchandising, and adherence to company policies.