Store Leader & Ops Coach: Elevate Customer Experience

Kroger Family of Companies; Avondale (AZ); On-site; USD 70,000 - 95,000; Full time

Job summary

Kroger Family of Companies in Avondale, AZ is seeking a Store Manager candidate to oversee store performance and operations. You will lead scheduling, labor budgets, merchandising initiatives, and human resource-related duties, while upholding Kroger’s core values of respect, integrity, and safety.

You will partner with department heads to drive sales, manage costs, and improve customer service across all departments.

Qualifications

• High school diploma or GED is required.
• Experience using KPIs, metrics, and data insights to support decisions.
• Proven ability to coach and develop associates toward goals in a retail environment.
• Ability to collaborate across departments and influence store performance.

Responsibilities

• Assist store manager and associates in delivering a superior customer shopping experience.
• Lead planning and execution of merchandising and operating initiatives.
• Communicate results and action plans based on Associate Insight survey outcomes.
• Identify opportunities with department heads and implement timely solutions.
• Model exceptional customer service and resolve associate/customer issues.

Skills

Leadership

Coaching

Customer Service

KPIs

Cross-Department Collaboration

Education

High school diploma/GED

Job description

Kroger Family of Companies in Avondale, AZ is seeking a Store Manager candidate to oversee store performance and operations. You will lead scheduling, labor budgets, merchandising initiatives, and human resource-related duties, while upholding Kroger’s core values of respect, integrity, and safety.

You will partner with department heads to drive sales, manage costs, and improve customer service across all departments.