Store Leader - Omnichannel & Customer Experience

Gap; Austin (TX); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Discount

Paid time off

Volunteer hours

401(k) matching

Stock purchase plan

Insurance

Job summary

Gap Inc. is seeking a store role to support the leadership team and drive a best-in-class customer experience. You will focus on leading processes, executing tasks, and maintaining productivity across selling areas, ensuring goals are met through collaboration with leadership.

You will lead by example in selling behaviors, assist during non-peak hours with customers as the primary focus, and help complete tasks on time, including opening/closing checklists and omni-channel initiatives.

Qualifications

• Must communicate clearly and directly with customers and teammates.
• Ability to use technology to engage customers and meet goals.
• Willingness to work a flexible schedule, including evenings, weekends and holidays.

Responsibilities

• Treat customers and employees with respect to maintain a positive work environment.
• Educate customers about loyalty programs to promote customer retention.
• Demonstrate brand selling behaviors by role modeling with every customer.

Skills

Clear communication

Technology literacy

Flexibility

Physical stamina

Job description

Gap Inc. is seeking a store role to support the leadership team and drive a best-in-class customer experience. You will focus on leading processes, executing tasks, and maintaining productivity across selling areas, ensuring goals are met through collaboration with leadership.

You will lead by example in selling behaviors, assist during non-peak hours with customers as the primary focus, and help complete tasks on time, including opening/closing checklists and omni-channel initiatives.