Retail Merchandising Supervisor - Lead Sales & Experience

Gap; Napa (CA); On-site; USD 23,000 - 29,000; Part time

Benefits offered by this job

Merchandise discount

Paid Time Off

Volunteer hours

401(k) with company match

Employee stock purchase plan

Medical, dental, vision

Career development

Job summary

Gap Inc. is seeking a store team member to support leadership by performing assigned tasks and exemplifying selling behaviors. You will focus on delivering a best-in-class customer experience and maintaining productivity across roles.

You will help educate customers about loyalty programs, collaborate with teammates, and ensure tasks are completed accurately while delivering a frictionless omni-channel experience.

Qualifications

• Genuine interest in delivering a best-in-class customer experience.
• Ability to educate customers about loyalty programs and product features.
• Strong communication and interpersonal skills.
• Flexibility to work a varied schedule including evenings and weekends.

Responsibilities

• Treat customers and coworkers with respect and contribute to a positive store environment.
• Promote loyalty programs to help build customer relationships.
• Lead by example with brand selling behaviors to ensure exceptional service.
• Support sales leadership during non-peak hours with the customer as focus.
• Collaborate with the team to complete tasks promptly and efficiently.
• Learn product lifecycle and contribute to omni-channel customer experiences.
• Assist with opening/closing checklists and comply with standards.

Skills

Customer service

Sales skills

Teamwork

Communication

Job description

Gap Inc. is seeking a store team member to support leadership by performing assigned tasks and exemplifying selling behaviors. You will focus on delivering a best-in-class customer experience and maintaining productivity across roles.

You will help educate customers about loyalty programs, collaborate with teammates, and ensure tasks are completed accurately while delivering a frictionless omni-channel experience.