Store Floor Leader - Customer Experience & Ops

Gap; Lake Elsinore (CA); On-site; USD 23,000 - 29,000; Part time

Benefits offered by this job

Merchandise discount

Paid Time Off

401(k) plan

Employee stock purchase

Insurance

Job summary

Gap Inc. is seeking a store associate to support the leadership team by performing functional tasks and modeling selling behaviors. You will drive productivity and deliver a best-in-class customer experience.

You will educate customers on loyalty programs, assist during non-peak hours, and ensure compliance while leveraging omni-channel tools for a frictionless shopping experience. A flexible schedule including holidays and weekends is required.

Qualifications

• Embodies GapInc’s Purpose, Mission, Vision, Values and Behaviors.
• Provides clear and direct communication of expectations.
• Ability to utilize technology effectively to engage with customers and team to meet goals.
• Demonstrates interest and initiative towards continuous improvement and growth.
• Agreeable to work a flexible schedule, including holidays, evenings, weekends.
• Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.

Responsibilities

• Treat customers and employees with respect and contribute to a positive work environment.
• Educate customers about loyalty programs to promote loyalty.
• Become an expert in the brand's selling behaviors by role modeling with every customer.
• Support sales leader during non-peak hours with the customer as the focus.
• Collaborate with store leadership and colleagues to complete tasks timely and efficiently.
• Build and share expertise in the product lifecycle.

Skills

Purpose & values embodiment

Clear communication

Tech engagement

Growth mindset

Flexible scheduling

Lift 30 pounds

Job description

Gap Inc. is seeking a store associate to support the leadership team by performing functional tasks and modeling selling behaviors. You will drive productivity and deliver a best-in-class customer experience.

You will educate customers on loyalty programs, assist during non-peak hours, and ensure compliance while leveraging omni-channel tools for a frictionless shopping experience. A flexible schedule including holidays and weekends is required.