Store Leader – Luxury Fashion Brand Experience

Los Angeles Collective; New York (NY); On-site; USD 100,000 - 130,000; Full time

Job summary

L’AGENCE is seeking a Store Manager in New York, NY. You will lead the store team to achieve sales and operational goals, acting as the brand ambassador to clients, partners, and the city. You will oversee CRM, marketing activations, and daily business operations to maintain the brand’s sophisticated image.

You will drive financial success through KPI focus, staff development, and cross-functional collaboration, ensuring excellent client experiences across in-store and other channels.

Qualifications

• Minimum of 3 years in a managerial role in retail.
• Experience in women’s apparel, preferably luxury or contemporary.
• Proven ability to meet deadlines and manage KPIs.
• Strong organizational, writing and communication skills.

Responsibilities

• Promote brand culture and lead store team to meet sales goals.
• Drive retail KPIs and develop action plans for improvement.
• Plan floor coverage, targets, merchandising, service and ops.
• Collaborate with cross-functional teams to push business forward.
• Create and execute business plans for growth; ensure brand image.
• Maintain positive store environment and compliance with procedures.
• Oversee CRM, client relationships, and local marketing activations.
• Lead recruitment, coaching and development of staff.

Skills

Managerial experience

Retail experience (women's apparel)

Organizational skills

MS Office 365 & POS

Tech-savvy (PC/iOS)

Brand ambassador

Travel availability

Tools

Microsoft Office 365

POS software

Job description

L’AGENCE is seeking a Store Manager in New York, NY. You will lead the store team to achieve sales and operational goals, acting as the brand ambassador to clients, partners, and the city. You will oversee CRM, marketing activations, and daily business operations to maintain the brand’s sophisticated image.

You will drive financial success through KPI focus, staff development, and cross-functional collaboration, ensuring excellent client experiences across in-store and other channels.