Store Leader: Inspire Teams, Elevate Guest Experience

Workstream; Langhorne (Bucks County); On-site; USD 65,000 - 95,000; Full time

Job summary

Smoothie King is seeking a General Manager to create a highly productive store environment, build a motivated team, and deliver an extraordinary guest experience while balancing strategic, operational, and leadership priorities.

You will hire and develop staff, monitor KPIs and store standards, manage cash and inventory, ensure food safety, and promote brand values. The role requires flexibility in hours and a customer-first mindset to foster community and drive local store marketing.

Qualifications

• High school diploma required.
• Associate or bachelor’s degree in business, hospitality management, or similar field preferred.
• Strong leadership and people management capabilities are essential.

Responsibilities

• Enthusiastically hire, develop, and lead the team to provide a great guest experience and fulfill our mission.
• Use operational tools such as Profit and Loss Statement, Daily Business Review, Cash & Deposit Log, and Data Central scheduling and inventory management tools to achieve operational excellence.
• Maintain relationships with suppliers (inventory management, shipments, etc.).
• Review store environment and KPIs to identify problems and opportunities for improvement and adjust accordingly.
• Manage cash activities for the store (daily deposits, etc.).
• Ensure compliance with food safety guidelines in your store at all times; ensure all Team Members are in compliance as well.
• Own and promote brand standards in alignment with company vision.
• Ensure store appearance and cleanliness are upheld and consistent with Smoothie King brand standards.
• Drive implementation of company programs through action planning and inspiring team to meet operational standards.
• Develop local store marketing plans to support brand initiatives, including initiating community outreach through marketing and special events.
• Recognize and reinforce individual and team accomplishments by using existing tools and programs as well as finding new, creative and effective methods of recognition.

Skills

Leadership

Team management

Customer service

Interpersonal skills

Education

High school diploma

Business/Hospitality degree preferred

Tools

Microsoft Word

Excel

Job description

Smoothie King is seeking a General Manager to create a highly productive store environment, build a motivated team, and deliver an extraordinary guest experience while balancing strategic, operational, and leadership priorities.

You will hire and develop staff, monitor KPIs and store standards, manage cash and inventory, ensure food safety, and promote brand values. The role requires flexibility in hours and a customer-first mindset to foster community and drive local store marketing.