Store Leader in Training: Drive Ops & Growth

Goodwill of Central and Northern Arizona; Tempe (AZ); On-site; USD 63,000 - 77,000; Full time

Job summary

Goodwill of Central and Northern Arizona in Tempe is seeking a Store Manager to drive retail operations, lead the team, and maximize donations and sales to fund the Goodwill mission. You will oversee production, inventory, customer service, and staff development across stores as needed, ensuring excellent store standards and consistent community impact.

The role requires strong leadership, financial acumen, and the ability to coordinate with district leadership while maintaining compliance with

Qualifications

• Two years' work experience in Retail Management, preferably thrift.
• One-year customer service experience.
• Valid driver's license and clean MVR.
• Ability to pass a background check and drug screen, where applicable for position.
• Ability to speak and read English proficiently.
• High School Diploma or Equivalent preferred.

Responsibilities

• Develops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production.
• Coordinates with Retail District Manager to develop and implement strategic plans to help drive donations.
• Monitors product levels daily to achieve bottom line sales budget against targets.
• Ensures payroll costs and operating costs are managed to budget.
• Ensures Team Members deliver excellent customer service to donors and customers.
• Transfers to different stores at any given moment due to business needs.
• Covers shifts at different stores at any moment due to business needs.
• Builds a high-performing team.
• Responsible for performance management, staffing, compensation, and development of Team Members.

Skills

Retail management

Customer service

Driver's license

English proficiency

Background check

Education

High school diploma

Tools

Microsoft Office Suite

Job description

Goodwill of Central and Northern Arizona in Tempe is seeking a Store Manager to drive retail operations, lead the team, and maximize donations and sales to fund the Goodwill mission. You will oversee production, inventory, customer service, and staff development across stores as needed, ensuring excellent store standards and consistent community impact.

The role requires strong leadership, financial acumen, and the ability to coordinate with district leadership while maintaining compliance with