Store Leader in Training: Drive Impact & Growth

Goodwill; Mesa (AZ); Hybrid; USD 63,000 - 77,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision plan

401K plans

Employer paid life insurance

Paid time off

Paid holidays

Employee Assistance Program

Job summary

Goodwill of Central and Northern Arizona seeks an experienced Retail Store Manager in Mesa, AZ to drive store operations, performance, and team development. You will lead production, donation processing, and customer service while ensuring brand standards and budget adherence.

This role requires strong leadership, payroll control, inventory oversight, and collaboration with the Retail District Manager. Eligible for a monthly bonus up to $1,000 and a comprehensive benefits package.

Qualifications

• Two years' work experience in Retail Management, preferably thrift.
• One-year customer service experience.
• Proficient in Microsoft Office Suite.
• Valid drivers' license and clean MVR.
• Ability to pass a background check and drug screen, where applicable for position.
• Ability to speak and read English proficiently.
• High School Diploma or Equivalent preferred.

Responsibilities

• Develops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production.
• Coordinates with Retail District Manager to develop and implement strategic plans to help drive donations.
• Monitors product levels daily to achieve bottom line sales budget against targets.
• Ensures payroll costs and operating costs are managed to budget.
• Ensures Team Members deliver excellent customer service to donors and customers.
• Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately.
• Partners with community businesses and organizations to promote Goodwill mission.
• Maintains regular and consistent in-person attendance.

Skills

Retail management

Customer service

Microsoft Office

English proficiency

Driver's license

Background check requirement

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Job description

Goodwill of Central and Northern Arizona seeks an experienced Retail Store Manager in Mesa, AZ to drive store operations, performance, and team development. You will lead production, donation processing, and customer service while ensuring brand standards and budget adherence.

This role requires strong leadership, payroll control, inventory oversight, and collaboration with the Retail District Manager. Eligible for a monthly bonus up to $1,000 and a comprehensive benefits package.