Store Leadership Trainee — Grow Sales & Community Impact

Goodwill of Central & Northern Arizona; Tempe (AZ); On-site; USD 63,000 - 77,000; Full time

Job summary

Goodwill of Central and Northern Arizona seeks a Store Manager to drive retail operations and lead a team including Assistant Store Manager, Production Team, and Donation Attendants. You will oversee daily activities, payroll, inventory, and customer service to support the Goodwill mission.

You will coordinate with the Retail District Manager on strategic plans to boost donations, manage costs, and ensure strong employee development and performance. A dynamic, community-focused role awaits.

Qualifications

• Two years’ work experience in Retail Management, preferably thrift.
• One-year customer service experience is required.
• Proficient in Microsoft Office Suite.
• Valid driver’s license and clean MVR.
• Ability to pass a background check and drug screen.

Responsibilities

• Develops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production.
• Coordinates with Retail District Manager to develop and implement strategic plans to help drive donations.
• Monitors product levels daily to achieve bottom line sales budget against targets.
• Ensures payroll costs and operating costs are managed to budget.
• Ensures Team Members deliver excellent customer service to donors and customers.
• Maintains store locations clean, well-kept, and reflecting the Goodwill brand.

Skills

People leadership

Retail management

Customer service

Budgeting

Training & development

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Job description

Goodwill of Central and Northern Arizona seeks a Store Manager to drive retail operations and lead a team including Assistant Store Manager, Production Team, and Donation Attendants. You will oversee daily activities, payroll, inventory, and customer service to support the Goodwill mission.

You will coordinate with the Retail District Manager on strategic plans to boost donations, manage costs, and ensure strong employee development and performance. A dynamic, community-focused role awaits.