Store Manager in Training: Lead Team & Drive Impact

Goodwill of Central & Northern Arizona; United States; On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Medical plans

Health Reimbursement Account (HRA)

Dental plans

Vision plan

401K (Traditional and Roth)

Life insurance

EAP

Paid time off

Paid holidays

Job summary

Goodwill of Central and Northern Arizona is seeking a Store Manager to oversee a Retail Store operation, lead the Assistant Store Manager, Production Team, and Donation Attendants, and drive performance in line with company goals.

You will manage payroll and operating costs, ensure excellent customer service, and collaborate with district leadership to maximize donations across locations. Strong leadership and store standards are essential.

Qualifications

• Two years' work experience in retail management, preferably thrift.
• One-year customer service experience.
• Proficient in Microsoft Office Suite.
• Valid drivers' license and clean MVR.
• Ability to pass a background check and drug screen.
• Ability to speak and read English proficiently.
• High School Diploma or Equivalent preferred.

Responsibilities

• Develops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production.
• Coordinates with Retail District Manager to develop and implement strategic plans to help drive donations.
• Monitors product levels daily to achieve bottom line sales budget against targets.
• Ensures payroll costs and operating costs are managed to budget.
• Ensures Team Members deliver excellent customer service to donors and customers.
• Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately.
• Partners with community businesses to promote Goodwill mission.
• Builds a high-performing team and manages performance.

Skills

Retail management

Customer service

MS Office

Driver's license

Background check

English proficiency

Education

High school diploma or equivalent

Job description

Goodwill of Central and Northern Arizona is seeking a Store Manager to oversee a Retail Store operation, lead the Assistant Store Manager, Production Team, and Donation Attendants, and drive performance in line with company goals.

You will manage payroll and operating costs, ensure excellent customer service, and collaborate with district leadership to maximize donations across locations. Strong leadership and store standards are essential.