Store Leader & Guest Experience Manager

Lids; McAllen (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical benefits

Retirement plan

Employee discounts

Paid Time Off

Career development

Bonus potential

Early Wage Access

Job summary

Lids Sports Group in the United States is seeking an Assistant Store Manager to lead daily store operations, coach a team, and deliver outstanding customer service. You will oversee selling strategies, inventory, and standards to drive KPIs while ensuring a fun, inclusive work environment.

You are a hands-on leader with strong communication, a focus on loss prevention, and the ability to schedule, train, and motivate staff across shifts. Join a growing retail brand.

Responsibilities

• Lead, execute, and assist Lids selling strategy to achieve KPIs, sales targets, and deliver exceptional customer service.
• Resolve customer feedback and address issues in the moment, including escalations and urgent requests.
• Adhere to merchandising guidelines and store cleanliness to maintain a professional appearance.

Job description

Lids Sports Group in the United States is seeking an Assistant Store Manager to lead daily store operations, coach a team, and deliver outstanding customer service. You will oversee selling strategies, inventory, and standards to drive KPIs while ensuring a fun, inclusive work environment.

You are a hands-on leader with strong communication, a focus on loss prevention, and the ability to schedule, train, and motivate staff across shifts. Join a growing retail brand.