Store Leader: Growth, Service & Team Development

Carter's Inc.; Saint Augustine (FL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health benefits

30% employee discount

Education advancement program

Paid time off

Parental leave

Referral bonuses

Job summary

Carter's Inc. in Saint Augustine, FL is seeking an Assistant Store Manager who will be the first face of the brand for growing families. You will greet customers, showcase baby essentials, and help prepare for school readiness while supporting a welcoming, inclusive team environment.

You will lead with coaching, manage schedules, track KPIs, participate in recruiting, training, and merchandising, and strive to reduce loss while delivering outstanding service.

Qualifications

• Minimum of 1 year of retail or related management experience.
• Strong leadership and customer service skills.
• Ability to coach and develop store teams.

Responsibilities

• Execute workforce management to ensure a genuine customer focus on the sales floor
• Welcome customers with a warm greeting and provide assistance with our great product styles, features and benefits
• Foster a positive, safe, and inclusive environment for employees and customers
• Consistently model service standards and omnichannel experience while coaching others to success
• Effectively analyze the business and take necessary action to improve results by communicating and driving KPIs with the team
• Build customer loyalty through Company sponsored programs, including credit
• Assist the Store Manager in building and retaining a successful team by participating in recruiting, hiring, training, and development of store team
• Recognize exceptional performance and redirect employees when needed
• Plan, track, analyze, and report completion of tasks and financial results utilizing Company tools
• Partner with Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement
• Reduce loss through a consistent level of customer service, education, and operational controls

Skills

Leadership

Customer engagement

Verbal communication

Written communication

Tech-savvy

Education

High school diploma or GED

Tools

Outlook

Excel

Web navigation

Job description

Carter's Inc. in Saint Augustine, FL is seeking an Assistant Store Manager who will be the first face of the brand for growing families. You will greet customers, showcase baby essentials, and help prepare for school readiness while supporting a welcoming, inclusive team environment.

You will lead with coaching, manage schedules, track KPIs, participate in recruiting, training, and merchandising, and strive to reduce loss while delivering outstanding service.