Store Leader | Growth & Guest Experience

3M HEALTHCARE; Chicago (IL); On-site; USD 22,868 - 30,996; Full time

Benefits offered by this job

Stock purchase plan

401(k) with employer contributions

Medical, dental and vision insurance

Tuition educational assistance

Team member health and wellbeing

Career growth opportunities

Paid time off

Job summary

O'Reilly Auto Parts is seeking a store leader to drive exceptional customer service for both retail and professional customers. You will supervise showroom performance, support service programs, and help ensure proper staffing during peak hours to maximize sales and customer satisfaction.

The role involves coaching team members, assisting in hiring, and maintaining adherence to policies and store procedures. Bilingual abilities are a plus, and multiple benefits are available.

Qualifications

• Required: Sales Specialist Training.
• Required: Assistant Manager Certification.
• Required: RSS Certification.

Responsibilities

• Lead the store team in delivering outstanding customer service to retail and professional customers.
• Supervise showroom customer service levels and support programs like Related sales, Hi5, Rock the Call, Never Say No, and Rock the Lot.
• Ensure adequate staffing of the retail sales counter during peak hours and assist in setting team goals and coaching.

Skills

Sales Specialist Training

Assistant Manager Certification

RSS Certification

Job description

O'Reilly Auto Parts is seeking a store leader to drive exceptional customer service for both retail and professional customers. You will supervise showroom performance, support service programs, and help ensure proper staffing during peak hours to maximize sales and customer satisfaction.

The role involves coaching team members, assisting in hiring, and maintaining adherence to policies and store procedures. Bilingual abilities are a plus, and multiple benefits are available.