Store Leader: Growth, Coaching & Customer Experience

Carter's Inc.; Wellington (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health benefits

30% employee discount

Paid time off

Job summary

Carter’s Inc. in Wellington, FL is seeking a Store Manager to lead a Dynamic team, delivering exceptional service and driving sales. You will coach associates, manage daily operations, and ensure brand standards.

You’ll build talent, optimize performance, and create an inclusive, customer-focused environment that supports our families. This role is critical to sustaining Carter’s legacy of quality, care, and growth across our stores.

Qualifications

• Minimum of 3 years of retail or related management experience leading direct reports.
• Strong communication and coaching skills.

Responsibilities

• Build a talent pipeline through networking and recruiting.
• Develop succession plans by training and developing your team.
• Foster a positive, safe, and inclusive work environment for employees to collaborate and recognize performance to increase employee engagement.
• Grow leaders through providing direction, delegation, and investing in their development.
• Create a genuine customer focus on the sales floor by leading and directing the Leader on Duty program.
• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Build customer loyalty through directing and coaching the team on the benefits of customer participation in our Loyalty programs, including credit.
• Execute Company’s direction on merchandising and operations.
• Manage payroll and budgets.
• Understand and analyze KPIs and identify behaviors to drive results.
• Seamlessly lead and integrate an omnichannel experience ensuring teams are trained on the tools available.
• Reduce loss through a consistent level of customer service, education, and operational controls.

Skills

Retail leadership

Team development

Customer service

Proficient computer skills

Education

High school diploma or GED

Job description

Carter’s Inc. in Wellington, FL is seeking a Store Manager to lead a Dynamic team, delivering exceptional service and driving sales. You will coach associates, manage daily operations, and ensure brand standards.

You’ll build talent, optimize performance, and create an inclusive, customer-focused environment that supports our families. This role is critical to sustaining Carter’s legacy of quality, care, and growth across our stores.