Store Leader — Develop Teams, Delight Customers, Grow

Carter's, Inc.; Wellington (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health benefits

Brand discount 30%

Referral bonuses

Paid time off

Parental leave

Adoption assistance

Charitable matching gifts

Training and development

Job summary

Carter’s, Inc. in Wellington, FL is seeking a Store Manager to lead the team and be the first face of our baby and children’s brand. You’ll coach staff, deliver exceptional customer service, and drive sales while maintaining store operations and merchandising standards.

You’ll build a positive, inclusive work environment, develop talent, and align with Carter’s values of caring, teamwork, and growth. This role requires leadership experience in retail, strong communication, and a commitment to

Qualifications

• Minimum of 3 years of retail or related management experience leading direct reports.
• High school diploma or GED required.

Responsibilities

• Build a talent pipeline through networking and recruiting.
• Develop succession plans by training and developing your team.
• Foster a positive, safe, and inclusive work environment for employees to collaborate and recognize performance to increase employee engagement.
• Grow leaders through providing direction, delegation, and investing in their development.
• Create a genuine customer focus on the sales floor by leading and directing the Leader on Duty program.
• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Build customer loyalty through directing and coaching the team on the benefits of customer participation in our Loyalty programs, including credit.
• Execute Company’s direction on merchandising and operations; manage payroll and budgets.
• Understand and analyze Key Performance Indicators (KPIs) and identify behaviors to drive results.
• Seamlessly lead and integrate an omnichannel experience ensuring teams are trained on the tools available.
• Reduce loss through a consistent level of customer service, education, and operational controls.

Skills

Leadership

Communication

Supervision

Computer skills

Education

High school diploma or GED

Tools

Outlook

Excel

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Job description

Carter’s, Inc. in Wellington, FL is seeking a Store Manager to lead the team and be the first face of our baby and children’s brand. You’ll coach staff, deliver exceptional customer service, and drive sales while maintaining store operations and merchandising standards.

You’ll build a positive, inclusive work environment, develop talent, and align with Carter’s values of caring, teamwork, and growth. This role requires leadership experience in retail, strong communication, and a commitment to