Store Leader — Grow Teams, Delight Customers

Carters; Fairlawn (OH); On-site; USD 31,000 - 43,000; Full time

Benefits offered by this job

Health benefits

Discount on products (30%)

Paid time off & holidays

Parental leave & adoption assistance

Career development programs

Job summary

Carter’s in Ohio (Fairlawn) seeks a Store Manager who leads the team to deliver exceptional customer experiences and growth for families. You’ll coach, train, and develop team members to become brand experts and own their careers, while maintaining Carter’s standards and store operations.

You’ll drive talent development, maintain an inclusive environment, and execute merchandising, payroll, and budget controls.

Qualifications

• Minimum of 3 years of retail or related management experience leading direct reports.
• A high school diploma or GED is required.

Responsibilities

• Build a talent pipeline through networking and recruiting; develop succession plans by training and developing your team
• Foster a positive, safe, and inclusive work environment for employees to collaborate and recognize performance to increase employee engagement
• Grow leaders through providing direction, delegation, and investing in their development
• Create a genuine customer focus on the sales floor by leading and directing the Leader on Duty program
• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
• Build customer loyalty through directing and coaching the team on the benefits of customer participation in our Loyalty programs, including credit
• Execute Company’s direction on merchandising and operations; manage payroll and budgets
• Understand and analyze Key Performance Indicators (KPIs) and identify behaviors to drive results
• Seamlessly lead and integrate an omnichannel experience ensuring teams are trained on the tools available
• Reduce loss through a consistent level of customer service, education, and operational controls

Skills

Leadership

Communication

Tech literacy

Education

High School Diploma or GED

Tools

Outlook

Excel

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Job description

Carter’s in Ohio (Fairlawn) seeks a Store Manager who leads the team to deliver exceptional customer experiences and growth for families. You’ll coach, train, and develop team members to become brand experts and own their careers, while maintaining Carter’s standards and store operations.

You’ll drive talent development, maintain an inclusive environment, and execute merchandising, payroll, and budget controls.