Store Leader: People, Growth & Customer Experience

Carters Inc.; Wellington (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health benefits

30% employee discount

Tuition assistance/education support

Paid time off

Job summary

Carter’s is seeking a Store Manager for our Wellington, FL location to lead a team and deliver exceptional customer experiences while upholding brand standards.

You’ll coach staff, optimize operations, manage payroll and budgets, and drive store KPIs. The role requires at least 3 years of retail management, a high school diploma or GED, and strong communication. Carter’s offers benefits, growth, and a supportive team culture.

Qualifications

• Minimum of 3 years of retail or related management experience leading direct reports.
• A high school diploma or GED.

Responsibilities

• Build a talent pipeline through networking and recruiting; develop succession plans by training and developing your team
• Foster a positive, safe, and inclusive work environment for employees to collaborate and recognize performance to increase employee engagement
• Grow leaders through providing direction, delegation, and investing in their development
• Create a genuine customer focus on the sales floor by leading and directing the Leader on Duty program
• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
• Build customer loyalty through directing and coaching the team on the benefits of customer participation in our Loyalty programs, including credit
• Execute Company’s direction on merchandising and operations; manage payroll and budgets
• Understand and analyze Key Performance Indicators (KPIs) and identify behaviors to drive results
• Seamlessly lead and integrate an omnichannel experience ensuring teams are trained on the tools available
• Reduce loss through a consistent level of customer service, education, and operational controls

Skills

Leadership

Communication

Coaching

Outlook

Education

High school diploma or GED

Tools

Outlook

Excel

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Job description

Carter’s is seeking a Store Manager for our Wellington, FL location to lead a team and deliver exceptional customer experiences while upholding brand standards.

You’ll coach staff, optimize operations, manage payroll and budgets, and drive store KPIs. The role requires at least 3 years of retail management, a high school diploma or GED, and strong communication. Carter’s offers benefits, growth, and a supportive team culture.