Store Leader: Grow People, Elevate Experience

Carters Inc.; Columbus (GA); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Health benefits

Dental/Vision benefits

30% discount on Carter’s brands

Referral bonuses

GED or degree tuition support

Job summary

Carter’s is seeking a Store Manager to lead a team and be the brand’s first face for growing families. You’ll coach staff to reach their potential, develop talent, and ensure exceptional customer experiences across merchandising, operations, and omnichannel activities.

We value inclusive leadership, strong communication, and hands-on development of team members, with a focus on driving sales, payroll, and budget adherence. Carter’s offers comprehensive benefits and growth opportunities.

Qualifications

• Minimum of 3 years of retail or related management experience leading direct reports.
• A high school diploma or GED.
• Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.).
• Effective and professional verbal and written communication skills.

Responsibilities

• Build a talent pipeline through networking and recruiting.
• Develop succession plans by training and developing your team.
• Foster a positive, safe, and inclusive work environment for employees to collaborate and recognize performance to increase employee engagement.
• Grow leaders through providing direction, delegation, and investing in their development.
• Create a genuine customer focus on the sales floor by leading and directing the Leader on Duty program.
• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Build customer loyalty through directing and coaching the team on the benefits of customer participation in our Loyalty programs, including credit.
• Execute Company’s direction on merchandising and operations; manage payroll and budgets.
• Understand and analyze KPIs and identify behaviors to drive results.
• Seamlessly lead and integrate an omnichannel experience ensuring teams are trained on the tools available.
• Reduce loss through a consistent level of customer service, education, and operational controls.

Skills

Retail management

Leadership

Customer service

Outlook/Excel

Education

High school diploma or GED

Tools

Excel

Outlook

Job description

Carter’s is seeking a Store Manager to lead a team and be the brand’s first face for growing families. You’ll coach staff to reach their potential, develop talent, and ensure exceptional customer experiences across merchandising, operations, and omnichannel activities.

We value inclusive leadership, strong communication, and hands-on development of team members, with a focus on driving sales, payroll, and budget adherence. Carter’s offers comprehensive benefits and growth opportunities.