Store Leader: Growth, Coaching & Customer Focus

Carters Inc.; Chesterfield (AL); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health benefits

30% employee discount

Paid time off

Job summary

Carter’s Inc. is seeking a Store Manager to lead teams on the sales floor and in back-of-house operations. You will recruit, train, and mentor staff while ensuring a welcoming, inclusive environment that reflects our brand and supports growth opportunities for associates.

Responsibilities include payroll, budgeting, merchandising execution, and optimizing KPIs. You’ll guide staff across omnichannel initiatives and uphold Carter’s service standards, with a focus on customer growth and retention.

Qualifications

• A positive and solutions-oriented mindset.
• Effective and professional verbal and written communication skills.
• Demonstrated leadership and supervisory skills including directing multiple tasks.
• Proficient computer and technology skills (Outlook, Excel, Web navigation).
• Minimum of 3 years of retail or related management experience leading direct reports.
• A high school diploma or GED.

Responsibilities

• Build a talent pipeline through networking and recruiting.
• Develop succession plans by training and developing your team.
• Foster a positive, safe, and inclusive work environment for employees to collaborate and recognize performance.
• Grow leaders through providing direction, delegation, and investing in their development.
• Lead the Leader on Duty program to create a genuine customer focus on the sales floor.
• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Drive customer loyalty through coaching on the benefits of loyalty programs, including credit.
• Execute Company direction on merchandising and operations.
• Manage payroll and budgets.
• Understand and analyze KPIs and identify behaviors to drive results.
• Seamlessly lead an omnichannel experience with trained teams.
• Reduce loss through consistent customer service and operational controls.

Skills

Leadership

Communication skills

Computer skills

Coaching

Customer service

Education

High school diploma or GED

Tools

Outlook

Excel

Job description

Carter’s Inc. is seeking a Store Manager to lead teams on the sales floor and in back-of-house operations. You will recruit, train, and mentor staff while ensuring a welcoming, inclusive environment that reflects our brand and supports growth opportunities for associates.

Responsibilities include payroll, budgeting, merchandising execution, and optimizing KPIs. You’ll guide staff across omnichannel initiatives and uphold Carter’s service standards, with a focus on customer growth and retention.