Store Leader: Grow Teams, Hit KPIs & Brand Promises

Michaels; Battle Creek (NE); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

401(k) with employer match

Medical coverage

Dental coverage

Vision coverage

Employee discounts

Tuition assistance

Commuter benefits

Tuition assistance

Adoption assistance

Various voluntary insurance options

Partner discount programs

Job summary

Michaels in Battle Creek, MI is seeking a Store Manager to lead a team and deliver strong customer experiences while achieving sales and KPI targets. You will plan workloads, supervise daily operations, and ensure compliance with SOPs and company programs.

The role emphasizes coaching and developing Team Members, handling performance management, and maintaining store standards across framing shop and sales floor. Nights, weekends, and early mornings are part of the schedule.

Qualifications

• 5+ years of retail experience with inventory and merchandising knowledge.
• 2+ years supervising a diverse team and managing performance.

Responsibilities

• Lead and manage all store operations, ensuring SOP compliance and policy execution.
• Deliver sales and KPI results by directing the store team and workload.
• Oversee customer brand promises and shrink and safety programs.
• Staff the store, hire, train, observe, coach, and develop team members.
• Act as Manager on Duty and cross-train in framing shop operations.
• Maintain positive leadership, handle escalations, and ensure policy adherence.

Skills

Retail leadership

Team supervision

Customer service excellence

Inventory management

Merchandising

Tools

POS systems

Job description

Michaels in Battle Creek, MI is seeking a Store Manager to lead a team and deliver strong customer experiences while achieving sales and KPI targets. You will plan workloads, supervise daily operations, and ensure compliance with SOPs and company programs.

The role emphasizes coaching and developing Team Members, handling performance management, and maintaining store standards across framing shop and sales floor. Nights, weekends, and early mornings are part of the schedule.