People-First Store Leader | Growth & Service

Carter's Inc.; Conway (NH); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Health benefits

30% employee discount

Paid time off

Education program (Advance You)

Parental leave

Career development programs

Job summary

Carter’s Inc. is seeking an Assistant Store Manager to be the first face of the brand for growing families. You’ll lead a team, coach colleagues, and ensure a welcoming, inclusive environment on the sales floor.

You’ll analyze KPIs, drive results, and promote our baby and young children product lines with pride. Join Carter’s and contribute to a strong culture of training, development, and career growth. This full-time role supports merchandising, promotions, and excellent customer service

Qualifications

• Minimum of 1 year of retail or related management experience.
• High school diploma or GED required.
• Strong leadership and customer service skills.

Responsibilities

• Execute workforce management with a genuine customer focus on the sales floor.
• Welcome customers and help with product styles, features, and benefits.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Model service standards and omnichannel experience while coaching others.
• Analyze business metrics and drive KPIs with the team.
• Build customer loyalty through company-sponsored programs, including credit.
• Assist the Store Manager with recruiting, training, and developing store staff.
• Plan and report on tasks and financial results using company tools.
• Support merchandising standards, promotions, and product placement.
• Help reduce loss through service and operational controls.

Skills

Leadership

Communication

Customer engagement

Computer skills

Retail management experience

Education

High school diploma or GED

Tools

Outlook

Excel

Web navigation

Job description

Carter’s Inc. is seeking an Assistant Store Manager to be the first face of the brand for growing families. You’ll lead a team, coach colleagues, and ensure a welcoming, inclusive environment on the sales floor.

You’ll analyze KPIs, drive results, and promote our baby and young children product lines with pride. Join Carter’s and contribute to a strong culture of training, development, and career growth. This full-time role supports merchandising, promotions, and excellent customer service