Store Leader, GetGo

Giant Eagle, Inc.; Fort Wayne (IN); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading company in the convenience store sector is seeking a Store Leader responsible for overseeing daily operations, managing employees, and ensuring excellent customer service. The role requires strong leadership skills and experience in team management. Join a dynamic team committed to providing top-notch service and fostering growth.

Qualifications

• 3 to 5 years of experience required.
• Must be at least 21 years of age.

Responsibilities

• Interview, select, and train team members.
• Manage overall day-to-day store operations.
• Ensure safety and security of team members and the store.

Skills

Leadership

Customer Service

Education

High school diploma or equivalent

Job description

The Store Leader is responsible for the day-to-day store operations of their assigned location and overseeing employees. Duties include interviewing, selecting, training employees; setting and adjusting employee pay and hours; directing employee work; appraising productivity; recommending promotions or changes; disciplining employees; planning work; and managing materials, supplies, and inventory.

Disclaimer: Applicants must reside in the same country as the primary location of the role as outlined in this job posting.

Job Description

• Experience Required: 3 to 5 years
• Education Desired: High school diploma or equivalent
• Lifting Requirement: Up to 50 pounds
• Age Requirement: At least 21 years of age

Job Responsibilities

1. Interview, select, and train team members.
2. Direct the work of team members.
3. Appraise team members’ productivity and efficiency for promotions or other changes.
4. Handle team member issues, including complaints.
5. Discipline team members.
6. Plan and assign work.
7. Ensure safety and security of team members and the store.
8. Manage department or store budget and inventory.
9. Monitor and implement compliance measures.
10. Manage overall day-to-day store operations.
11. Guide store personnel to meet operational goals.
12. Oversee Food Service Leaders in stores with food service to ensure profitability.
13. Provide excellent customer service and serve as a role model.
14. Assist customers and handle complaints or inquiries.
15. Complete and review daily reports and close reports.
16. Maintain accurate inventory records and manage shrink.
17. Set and adjust employee pay records and hours.
18. Handle daily bank deposits, orders, and ATM funds.
19. Order merchandise, supplies, and equipment; build vendor relationships.
20. Hire, train, coach, and discipline store personnel, including documentation.
21. Plan and post work schedules; verify hours and vacation time.
22. Supervise employees and shifts, ensuring completion of duties.
23. Cover shifts as needed.
24. Ensure compliance with policies and procedures.
25. Merchandise store according to company guidelines.
26. Implement marketing promotions and price changes.
27. Execute mystery shop standards.
28. Manage labor budgets and adjust employee hours and pay.
29. Maintain fuel pricing standards and update signage accordingly.

Compensation Grade: 72

About Us

GetGo offers a modern take on the convenience store experience, with over 260 locations across several states. We are committed to providing excellent fuel, food, and convenience options, fostering a diverse team with opportunities for growth, competitive pay, and training. Join us and get going!