Store Leader — Family-Focused Retail Growth & Service

Carter's Retail Inc.; Crowley (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health benefits

30% product discount

Paid time off and holidays

Parental leave

Job summary

Carter’s Retail Inc. is seeking an Assistant Store Manager in Crowley, TX. You will be the first face of the brand for growing families, greeting customers and helping them discover baby essentials, school prep products, and more. Lead a welcoming, inclusive team and model exceptional service while driving KPIs.

You’ll coach staff, participate in recruiting and training, and collaborate with the Store Manager on merchandising standards and promotions. A high school diploma or GED required.

Qualifications

• A positive and solutions-oriented mindset.
• Effective verbal and written communication skills.
• Demonstrated leadership, supervisory, and customer engagement skills.
• Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.).
• Minimum of 1 year of retail or related management experience.
• A high school diploma or GED.

Responsibilities

• Execute workforce management to ensure a genuine customer focus on the sales floor.
• Welcome customers with a warm greeting and provide assistance with our great product styles, features and benefits.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Consistently model service standards and omnichannel experience while coaching others to success.
• Analyze the business and take action to improve results by communicating KPIs with the team.
• Build customer loyalty through Company sponsored programs, including credit.
• Assist the Store Manager in recruiting, hiring, training, and developing store team.
• Plan, track, analyze, and report completion of tasks and financial results using Company tools.
• Partner with Store Manager to plan and execute merchandising standards, promotional planning, and product placement.
• Reduce loss through service and operational controls.

Skills

Leadership

Communication

Customer engagement

Computer skills

Education

High school diploma or GED

Tools

Outlook

Excel

Web navigation

Job description

Carter’s Retail Inc. is seeking an Assistant Store Manager in Crowley, TX. You will be the first face of the brand for growing families, greeting customers and helping them discover baby essentials, school prep products, and more. Lead a welcoming, inclusive team and model exceptional service while driving KPIs.

You’ll coach staff, participate in recruiting and training, and collaborate with the Store Manager on merchandising standards and promotions. A high school diploma or GED required.