Store Leader: Experience, People & Operations

Lids; Richmond (VA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical coverage

Retirement plan

Disability & Life

Paid time off

Employee discount

Career development

Team environment

Early wage access

Bonus potential

Job summary

Lids Sports Group is seeking a Store Manager in Richmond, VA. You will lead store operations, sales goals, and a small team, delivering excellent customer service and brand-aligned experiences.

You will hire, train, and develop staff, manage schedules and payroll, and ensure inventory integrity and store presentation. A background in leadership within retail is preferred, with a commitment to inclusive teamwork and community engagement.

Qualifications

• Proven ability to drive sales while minimizing loss.
• Experience supervising and training teams.
• Strong customer service and communication skills.
• Self-motivated with ability to work independently.
• Willingness to travel for training and meetings.
• Flexible schedule to meet store needs.
• Demonstrated leadership and people management abilities.

Responsibilities

• Lead store hiring strategy, onboarding, and ongoing training.
• Drive selling strategy to hit KPIs and sales targets.
• Manage scheduling, payroll, and store operations compliance.
• Oversee product variety, merchandising, and inventory integrity.
• Deliver exceptional customer service and store performance.
• Foster an inclusive, engaging store environment.

Skills

Sales leadership

Supervisory experience

Interpersonal skills

Independent work

Travel readiness

Flexible schedule

Management skills

Job description

Lids Sports Group is seeking a Store Manager in Richmond, VA. You will lead store operations, sales goals, and a small team, delivering excellent customer service and brand-aligned experiences.

You will hire, train, and develop staff, manage schedules and payroll, and ensure inventory integrity and store presentation. A background in leadership within retail is preferred, with a commitment to inclusive teamwork and community engagement.