Store General Manager: Coffee & Team Leadership

Ziggi’s Coffee, LLC; Louisiana (MO); On-site; USD 45,000 - 65,000; Full time

Job summary

Ziggi’s Coffee, LLC is seeking a General Manager to lead store operations with energy and accountability. You’ll coach a diverse team, manage scheduling and inventory, and ensure an exceptional guest experience in every shift.

As the brand ambassador, you’ll set the store tone, maintain food safety standards, and drive performance through feedback, audits, and guest insights, while partnering with ownership on strategy and growth.

Qualifications

• 1–2 years of leadership experience in a coffee shop, café, or fast-paced hospitality environment.
• Strong knowledge of coffee service operations, drink preparation, and guest experience standards.
• Demonstrated success in leading, coaching, and developing teams.
• Comfortable managing labor goals, scheduling, and inventory.
• Excellent communicator with the ability to stay calm, clear, and effective under pressure.
• Passionate about creating a positive team culture and growing others.

Responsibilities

• Lead all store operations to ensure a consistent, high-quality guest experience.
• Provide clear, ongoing feedback to team members to promote growth, accountability, and performance.
• Interview, onboard, and train new staff in alignment with company values and standards.
• Write and maintain employee schedules while managing labor goals and shift coverage needs.
• Oversee inventory levels, ordering, and waste reduction practices.
• Maintain store cleanliness, organization, and compliance with food safety standards.
• Drive team performance by reviewing guest feedback, quality audits, and service metrics.
• Communicate effectively with owners, leadership, and staff to ensure alignment and clarity.

Skills

Leadership

Coffee service

Coaching

Scheduling

Communication

Team development

Job description

Ziggi’s Coffee, LLC is seeking a General Manager to lead store operations with energy and accountability. You’ll coach a diverse team, manage scheduling and inventory, and ensure an exceptional guest experience in every shift.

As the brand ambassador, you’ll set the store tone, maintain food safety standards, and drive performance through feedback, audits, and guest insights, while partnering with ownership on strategy and growth.