Store General Manager - Lead Team & Guest Experience

Ziggi’s Coffee, LLC; Broomfield (CO); On-site; USD 60,000 - 90,000; Full time

Job summary

Ziggi’s Coffee, LLC seeks a General Manager to lead daily store operations, energize the team, and uphold the brand's welcoming guest experience. This hands-on leader drives culture and excellence on every shift. The GM will manage schedules, labor goals, inventory, and food safety, while coaching staff to deliver consistent service and growth.

You’ll keep owners and leaders aligned. Ideal candidates bring 1–2 years of leadership in hospitality and a passion for mentoring, building a positive

Qualifications

• 1–2 years of leadership in foodservice or hospitality.
• Strong knowledge of coffee service, drinks, guest experience standards.
• Proven ability to coach and develop teams.
• Experience managing labor, scheduling, and inventory.
• Excellent communicator under pressure.
• Passionate about building a positive team culture.

Responsibilities

• Lead all store operations to ensure a consistent, high-quality guest experience.
• Provide clear, ongoing feedback to team members to promote growth, accountability, and performance.
• Interview, onboard, and train new staff in alignment with company values and standards.
• Write and maintain employee schedules while managing labor goals and shift coverage needs.
• Oversee inventory levels, ordering, and waste reduction practices.
• Maintain store cleanliness, organization, and compliance with food safety standards.
• Drive team performance by reviewing guest feedback, quality audits, and service metrics.
• Communicate effectively with owners, leadership, and staff to ensure alignment and clarity.

Skills

Leadership

Coffee service

Team coaching

Labor scheduling

Communication

Team culture

Job description

Ziggi’s Coffee, LLC seeks a General Manager to lead daily store operations, energize the team, and uphold the brand's welcoming guest experience. This hands-on leader drives culture and excellence on every shift. The GM will manage schedules, labor goals, inventory, and food safety, while coaching staff to deliver consistent service and growth.

You’ll keep owners and leaders aligned. Ideal candidates bring 1–2 years of leadership in hospitality and a passion for mentoring, building a positive