Store Leader: Elevate Experience & Ops

Crosby’s Stores

Corry (Erie County)

Hybrid

USD 42,000 - 54,000

Full time

14 days+

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Benefits offered by this job

Career growth opportunities
Company discounts
Paid Time Off
401K
Referral Bonus

Job summary

Crosby’s Stores is seeking an Assistant Store Manager to help lead daily store operations and support the Team Leader. You will supervise team members, uphold high standards, and ensure every customer has a great experience.

In this role, you’ll oversee customer service, food safety compliance, merchandising, scheduling, and inventory, while driving sales and maintaining a welcoming, efficient store environment. Shifts include daytime and afternoon/evening schedules.

Qualifications

  • High School Diploma or equivalent.
  • Able to work at least 40 hours/week, including weekends.
  • Serve Safe certification preferred.

Responsibilities

  • Deliver prompt, friendly, and professional service to every customer.
  • Prepare fresh food and made-to-order items following Crosby’s quality and cleanliness standards.
  • Promote and assist customers with enrolling in My Crosby’s Rewards.
  • Drive sales through suggestive selling and add-on recommendations.
  • Handle customer concerns and resolve issues when the Team Leader is not present.
  • Help oversee daily operations to ensure efficiency and profitability.
  • Maintain store cleanliness, organization, and brand standards.
  • Support merchandising, promotions, and inventory management.
  • Ensure compliance with all food safety, tobacco, alcohol, and company regulations.
  • Communicate effectively with team members and leadership.
  • Train, coach, and support store associates.
  • Assist with scheduling and maintaining proper staffing levels.
  • Provide feedback on employee performance and development.
  • Foster a positive, respectful, and team-oriented work environment.
  • Assist with inventory control, audits, and reporting.
  • Support accurate cash handling and daily bank deposits.
  • Review timekeeping and assist with payroll processing.
  • Report discrepancies and maintain accurate records.
  • Help maintain a safe and secure store environment.
  • Follow proper opening/closing procedures and cash security policies.
  • Monitor equipment, cleanliness, and overall store conditions.
  • Report maintenance or safety concerns promptly.

Skills

Customer service
Team leadership
Cash handling

Education

High School Diploma

Tools

POS systems

Job description

Crosby’s Stores is seeking an Assistant Store Manager to help lead daily store operations and support the Team Leader. You will supervise team members, uphold high standards, and ensure every customer has a great experience.

In this role, you’ll oversee customer service, food safety compliance, merchandising, scheduling, and inventory, while driving sales and maintaining a welcoming, efficient store environment. Shifts include daytime and afternoon/evening schedules.

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