Store Operations & Customer Experience Lead

Crosby’s Stores; New York (NY); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Company Discounts

Significant Fuel Discounts!

Paid Time Off

401K

Referral Bonus

Job summary

Crosby’s Stores is seeking an Assistant Store Manager to help lead daily store operations and support the Team Leader. You will supervise team members, maintain high standards, and ensure every customer has a great experience.

Responsibilities include overseeing customer service, managing inventory and promotions, and assisting with scheduling and payroll processes. A strong focus on safety, teamwork, and brand integrity is essential.

Qualifications

• Excellent customer service and communication skills.
• Ability to supervise and coach team members.
• Strong understanding of store operations and brand standards.
• Experience with cash handling and POS systems is preferred.

Responsibilities

• Assist with daily store operations and drive sales.
• Supervise staff to ensure cleanliness, safety, and efficiency.
• Support scheduling, training, and performance feedback.

Skills

Customer service

Leadership

Operations

Cash handling

Team building

Education

High School Diploma or equivalent

Job description

Crosby’s Stores is seeking an Assistant Store Manager to help lead daily store operations and support the Team Leader. You will supervise team members, maintain high standards, and ensure every customer has a great experience.

Responsibilities include overseeing customer service, managing inventory and promotions, and assisting with scheduling and payroll processes. A strong focus on safety, teamwork, and brand integrity is essential.