Store Experience Leader — Assistant Manager

Reid Stores LLC; Village of Delevan (NY); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

401K

Paid Time Off

Fuel discounts

Company discounts

Referral bonus

Employee assistance program

Job summary

Crosby’s is seeking an Assistant Store Manager to support daily operations, lead a team, and deliver exceptional customer service. You’ll work with the Team Leader to maintain cleanliness, efficiency, and a welcoming store environment while driving sales and ensuring brand standards.

Responsibilities include supervising staff, handling cash procedures, and supporting inventory, promotions, and compliance. This role emphasizes teamwork, strong communication, and a focus on customer satisfaction

Qualifications

• Customer service excellence and a focus on guest experience.
• Strong leadership and coaching abilities for store team.
• Experience managing daily operations and drive store performance.
• Proficient in basic cash handling and shift reporting.

Responsibilities

• Lead daily store operations in collaboration with Team Leader.
• Provide excellent customer service and resolve issues promptly.
• Supervise and train store associates; manage scheduling and staffing.
• Support inventory, promotions, and merchandising to boost sales and brand standards.
• Ensure compliance with safety, tobacco, alcohol, and company regulations.

Skills

Customer service

Team leadership

Operations management

Cash handling

Education

High School Diploma or equivalent

Tools

POS systems

Cash registers

Job description

Crosby’s is seeking an Assistant Store Manager to support daily operations, lead a team, and deliver exceptional customer service. You’ll work with the Team Leader to maintain cleanliness, efficiency, and a welcoming store environment while driving sales and ensuring brand standards.

Responsibilities include supervising staff, handling cash procedures, and supporting inventory, promotions, and compliance. This role emphasizes teamwork, strong communication, and a focus on customer satisfaction