Store Leader: Elevate Experience & Growth

Designer Brands; Eau Claire (WI); On-site; USD 55,000 - 70,000; Full time

Job summary

Designer Brands’ stores are seeking an experienced retail leader to guide store teams, drive sales, and deliver exceptional customer experiences. This full-time role requires strong communication, a passion for service, and a results-driven mindset.

You will coach associates, develop local strategies, manage labor, and ensure policy adherence while partnering with Market Leader to execute omni-channel initiatives. Nights and weekends availability is expected.

Qualifications

• Minimum of 4 years’ retail management experience.
• High school diploma or equivalent required; college preferred.
• Strong customer service, communication, and leadership skills.

Responsibilities

• Elevate the in-store experience by coaching leaders and meeting KPI goals.
• Develop store strategies aligned to company goals and foster innovation.
• Deliver and adjust weekly/monthly KPI plans.
• Ensure policy adherence and drive customer-focused culture.
• Plan merchandise movement and respond to trends.
• Oversee omni-channel activities like BOPIS and Charge/Send.
• Lead labor planning, scheduling, and performance reviews.

Skills

Customer service

Collaboration

Recruiting

Onboarding

Coaching

Prioritization

Communication

Lead with tempo

Operational excellence

Scheduling

Technology literacy

Mobility

Lifting 50 lb

Availability nights/weekends

Education

High school diploma

Some college

Job description

Designer Brands’ stores are seeking an experienced retail leader to guide store teams, drive sales, and deliver exceptional customer experiences. This full-time role requires strong communication, a passion for service, and a results-driven mindset.

You will coach associates, develop local strategies, manage labor, and ensure policy adherence while partnering with Market Leader to execute omni-channel initiatives. Nights and weekends availability is expected.