Store Lead: Inspire Teams, Elevate Customer Experience

Tailored Brands; Avondale (AZ); On-site; USD 42,000 - 54,000; Full time

Job summary

Tailored Brands is seeking a Store Lead to partner with the Store Manager in delivering exceptional sales performance and a high-quality customer experience. You will coach the team, optimize operations, and assume manager-on-duty responsibilities including store keys and opening/closing duties.

You will drive growth by strong communication, inclusive leadership, and adherence to company standards, while developing staff and executing store programs across the brand.

Qualifications

• Minimum of 1 year of Retail or Sales experience.
• Demonstrates good judgment and is tuned-into the pulse of the business.
• Self-motivated, results oriented, strategic thinker.
• Strong organizational and leadership skills.
• Excellent written and verbal communication skills.
• Demonstrates active listening and problem-solving skills.
• Proven ability to train and develop high performing store teams.
• Proficient in technology systems, applications, Microsoft Office, and video conferencing.
• Ability to operate a computer and POS System.

Responsibilities

• Lead store staff to achieve sales, service, and operations goals when on duty.
• Coach and develop team to improve performance and customer experience.
• Ensure proper staffing and execute store programs and directives.
• Collaborate with management to drive business outreach and leads.
• Maintain brand standards and visual merchandising per company direction.

Skills

Retail Sales

Leadership

Communication

Organization

Problem Solving

Training & Development

Tech Proficiency

Tools

POS System

Microsoft Office

Video Conferencing

Job description

Tailored Brands is seeking a Store Lead to partner with the Store Manager in delivering exceptional sales performance and a high-quality customer experience. You will coach the team, optimize operations, and assume manager-on-duty responsibilities including store keys and opening/closing duties.

You will drive growth by strong communication, inclusive leadership, and adherence to company standards, while developing staff and executing store programs across the brand.