Store Leader: Elevate Customer Experience & Team Growth

LOFT; Woodbury (MN); On-site; USD 22,000 - 27,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Opportunities for monthly bonuses

Merchandise discounts

Professional development

Community impact

Job summary

LOFT is seeking an Assistant Manager at our Woodbury store to support the customer experience and nurture a productive team. You will lead on the sales floor, model brand standards, and help create a welcoming, inclusive environment for customers and associates.

This role involves coaching staff, using technology for omnichannel shopping, assisting with recruiting and development, and applying strong business insight to drive results.

Qualifications

• 1+ year retail management experience
• Hospitality mindset when connecting with customers and associates
• Technology proficient and ability to operate a point-of-sale system
• Strong business acumen and ability to implement action plans to drive results
• Takes initiative in making thoughtful decisions

Responsibilities

• Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
• Act as a leader on the sales floor and model the brand's behaviors to engage and assist customers.
• Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections.
• Create an inclusive store environment for associates where everyone feels welcome and engaged.
• Use technology to provide customers with a seamless omnichannel shopping experience.
• Support the Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.
• Build productive relationships by listening, sharing ideas, and supporting the team.

Skills

Retail management

Hospitality mindset

POS system

Business acumen

Initiative

Tools

Point-of-sale system

Job description

LOFT is seeking an Assistant Manager at our Woodbury store to support the customer experience and nurture a productive team. You will lead on the sales floor, model brand standards, and help create a welcoming, inclusive environment for customers and associates.

This role involves coaching staff, using technology for omnichannel shopping, assisting with recruiting and development, and applying strong business insight to drive results.