Store Leader: Elevate Customer Experience & Inventory

designerbrands; Massachusetts; On-site; USD 48,000 - 72,000; Full time

Job summary

designerbrands is seeking a Store Manager/Lead Associate to support store management, drive sales, and ensure strong customer experiences. You will partner with leadership on priorities and oversee merchandising, inventory, and omni activities to sustain high store performance.

The role requires at least 2 years of management experience, a high school diploma or equivalent, and flexibility to work nights, weekends, and holidays in a fast-paced retail setting.

Qualifications

• Excellent customer service with a professional attitude and enthusiasm.
• Ability to work well with others and coach teammates.
• Strong communication skills and the ability to manage time effectively.

Responsibilities

• Model customer experience leader behaviors and coach associates to hit KPI targets.
• Maintain store standards, support open/close tasks, and ensure cleanliness.
• Review plans and communicate actions to complete daily/weekly tasks.

Skills

Customer service

Team leadership

Communication

Inventory awareness

Flexible hours

Education

High school diploma or equivalent

Some college preferred

Job description

designerbrands is seeking a Store Manager/Lead Associate to support store management, drive sales, and ensure strong customer experiences. You will partner with leadership on priorities and oversee merchandising, inventory, and omni activities to sustain high store performance.

The role requires at least 2 years of management experience, a high school diploma or equivalent, and flexibility to work nights, weekends, and holidays in a fast-paced retail setting.