Assistant Store Manager: Customer Experience Leader

designerbrands; Wisconsin; On-site; USD 42,000 - 54,000; Full time

Job summary

designerbrands is seeking a Store Associate/Guest Experience role to support management in delivering a premier customer experience. You will help with merchandising, omni activities, inventory control and daily store recovery to meet store goals.

The ideal candidate has at least 2 years of management exposure, a high school diploma or equivalent, and may have some college. This position requires hours that include nights, weekends, and holidays, with daily use of store technologies.

Qualifications

• Minimum 2 years management experience.
• Minimum high school graduate or equivalent.
• Some college preferred.
• Excellent customer service and communication skills.
• Ability to work nights, weekends and holidays.

Responsibilities

• Provide customer service and store support aligned with store priorities.
• Assist with merchandising, omni activities and inventory actions to drive sales.
• Support store management in policy adherence and asset protection standards.
• Participate in receiving, replenishment, store recovery and tasks to maintain store standards.
• Assist with scheduling, payroll and associates relations as needed.

Skills

Excellent customer service

Collaborative relationships

Verbal and written communication

Ability to move with tempo

Availability nights weekends holidays

Technology for customer interactions

Standing/walking up to 100%

Lifting up to 50 pounds

Stoop/kneel/crouch frequently

Education

High school diploma or equivalent

Some college preferred

Tools

POS system

Job description

designerbrands is seeking a Store Associate/Guest Experience role to support management in delivering a premier customer experience. You will help with merchandising, omni activities, inventory control and daily store recovery to meet store goals.

The ideal candidate has at least 2 years of management exposure, a high school diploma or equivalent, and may have some college. This position requires hours that include nights, weekends, and holidays, with daily use of store technologies.