Store Leader: Develop Teams & Elevate Customer Experience

Carters Inc.; Pismo Beach (CA); Presencial; USD 40 000 - 51 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health benefits

Discount on Carter’s brands

Referral bonuses

GED or degree tuition assistance

Paid time off and holidays

Parental leave and adoption assistance

Professional development

Resumo da oferta

Carter’s Inc. is seeking a Store Manager in the United States, California area. You will lead a team to deliver exceptional customer experiences, coach staff on product knowledge, and drive sales through strong merchandising and operations execution.

You will build a positive, inclusive work environment, manage payroll and budgets, and develop leaders for long-term growth. Compensation ranges hourly based on experience and location, with a benefits-focused culture and opportunities for

Qualificações

• Three years of retail or related management experience leading direct reports.
• High school diploma or GED required.
• Strong communication skills, both verbal and written.
• Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.).

Responsabilidades

• Build a talent pipeline through networking and recruiting.
• Develop succession plans by training and developing your team.
• Foster a positive, safe, and inclusive work environment for employees to collaborate and recognize performance to increase employee engagement.
• Grow leaders through providing direction, delegation, and investing in their development.
• Create a genuine customer focus on the sales floor by leading and directing the Leader on Duty program.
• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Build customer loyalty through directing and coaching the team on the benefits of customer participation in our Loyalty programs, including credit.
• Execute Company’s direction on merchandising and operations.
• Manage payroll and budgets.
• Understand and analyze KPIs and identify behaviors to drive results.
• Seamlessly lead and integrate an omnichannel experience ensuring teams are trained on the tools available.
• Reduce loss through a consistent level of customer service, education, and operational controls.

Conhecimentos

Leadership

Retail management

Communication

Computer skills

Problem solving

Formação académica

High School Diploma or GED

Ferramentas

Outlook

Excel

Web navigation

Descrição da oferta de emprego

Carter’s Inc. is seeking a Store Manager in the United States, California area. You will lead a team to deliver exceptional customer experiences, coach staff on product knowledge, and drive sales through strong merchandising and operations execution.

You will build a positive, inclusive work environment, manage payroll and budgets, and develop leaders for long-term growth. Compensation ranges hourly based on experience and location, with a benefits-focused culture and opportunities for