Store Manager - Lead Teams, Grow Talent, Delight Customers

Carter's Inc.; Lutz (FL); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Health benefits

Mental health benefits

30% discount on Carter’s brands

Referral bonuses

Paid time off

Holidays

Parental leave

Adoption assistance

Charitable matching gifts

Professional development

Job summary

Carter’s Inc. is seeking a Store Manager in Florida who will be the first face of the brand for growing families. You will coach your team to their potential, become brand experts, and own career growth while delivering exceptional customer service.

You and your team will champion product knowledge, manage merchandising and operations, and lead payroll and budgeting efforts. This role emphasizes leadership, inclusion, and a strong customer focus on the sales floor.

Qualifications

• Minimum 3 years of retail or related management experience leading direct reports.
• A high school diploma or GED.
• Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.)

Responsibilities

• Build a talent pipeline through networking and recruiting
• Develop succession plans by training and developing your team
• Foster a positive, safe, and inclusive work environment for employees to collaborate and recognize performance to increase employee engagement
• Grow leaders through providing direction, delegation, and investing in their development
• Create a genuine customer focus on the sales floor by leading and directing the Leader on Duty program
• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
• Build customer loyalty through directing and coaching the team on the benefits of customer participation in our Loyalty programs, including credit
• Execute Company’s direction on merchandising and operations
• Manage payroll and budgets
• Understand and analyze Key Performance Indicators (KPIs) and identify behaviors to drive results
• Seamlessly lead and integrate an omnichannel experience ensuring teams are trained on the tools available
• Reduce loss through a consistent level of customer service, education, and operational controls

Skills

Retail management

Leadership

Staff development

Customer service

Budgeting

Microsoft Excel

Outlook

Education

High school diploma or GED

Tools

Excel

Outlook

Web navigation

Job description

Carter’s Inc. is seeking a Store Manager in Florida who will be the first face of the brand for growing families. You will coach your team to their potential, become brand experts, and own career growth while delivering exceptional customer service.

You and your team will champion product knowledge, manage merchandising and operations, and lead payroll and budgeting efforts. This role emphasizes leadership, inclusion, and a strong customer focus on the sales floor.