Store Leader: Customer Experience & Team Growth

Sally Beauty; McAllen (TX); On-site; USD 33,000 - 42,000; Full time

Job summary

Sally Beauty in McAllen, Texas is seeking an Assistant Manager to lead store associates, uphold brand standards, and deliver exceptional customer experiences while supporting the Store Manager in all daily operations.

You will drive KPI performance through planning, merchandising, omni-channel execution, people development and efficient scheduling, ensuring safety and loss prevention while growing customer loyalty.

Qualifications

• High School Diploma or equivalent.
• Must be 18 years of age or older.
• Minimum 3+ years retail sales/customer service experience preferred
• At least 1+ year(s) prior management experience preferred
• Ability to lead or support a team of associates to meet business objectives
• Can effectively communicate with team and management
• Must have scheduling availability to meet the needs of the business
• Cosmetology license desirable, but not required

Responsibilities

• Lead store associates to meet KPIs and deliver exceptional customer experiences.
• Support Store Manager in all daily operations and brand standards.
• Manage omni-channel execution, merchandising, and store processes.
• Oversee payroll hours and scheduling to meet business needs.
• Ensure safety and loss prevention procedures are followed.

Skills

Store leadership

Customer service

Communication

Team motivation

Education

High School Diploma or equivalent

Job description

Sally Beauty in McAllen, Texas is seeking an Assistant Manager to lead store associates, uphold brand standards, and deliver exceptional customer experiences while supporting the Store Manager in all daily operations.

You will drive KPI performance through planning, merchandising, omni-channel execution, people development and efficient scheduling, ensuring safety and loss prevention while growing customer loyalty.