Assistant Store Manager: Lead Team & Drive KPIs

Sally Beauty Holdings, Inc.; Schertz (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Sally Beauty in Texas is hiring an Assistant Manager to support the Store Manager by leading daily operations, guiding associates, and delivering outstanding customer experiences. You will help recruit, train, and coach staff while ensuring brand standards, merchandising, and omni-channel strategies are executed.

The role requires a high school diploma, at least 3 years in retail or customer service, and preferred prior management.

Qualifications

• High School Diploma or equivalent.
• Must be 18 years of age or older.
• Minimum 3+ years retail sales/customer service experience preferred.
• At least 1+ year(s) prior management experience preferred.
• Ability to lead or support a team of associates to meet business objectives.
• Cosmetology license desirable, but not required.

Responsibilities

• Supervise and develop associates to deliver exceptional client experiences.
• Analyze store trends and adjust plans to maximize KPIs.
• Recruit and train staff; address performance through coaching.
• Oversee operations, including omnichannel fulfillment and in-store processes.
• Manage inventory, payroll hours, and store opening/closing procedures.
• Enforce safety and loss prevention policies.

Skills

Team leadership

Customer service

Retail sales

Communication

Scheduling

People coaching

Cosmetology license desirable

Education

High School Diploma

Job description

Sally Beauty in Texas is hiring an Assistant Manager to support the Store Manager by leading daily operations, guiding associates, and delivering outstanding customer experiences. You will help recruit, train, and coach staff while ensuring brand standards, merchandising, and omni-channel strategies are executed.

The role requires a high school diploma, at least 3 years in retail or customer service, and preferred prior management.